How I work with AI
AI makes me faster. I stay the designer.
I design AI products, and I use AI in my own process. Here’s what that looks like in practice, using the work you can see on this site.
Where AI shows up in my work
Designing AI products TIP An AI tool that drafts course content, with confidence scores and inline editing so editors stay in control. Read the case study → Bringing AI into a team’s process Storyboard I led my team’s experiments with Figma Make, turning a storyboard design into a working prototype the team could try. See the prototype → My point of view AI should earn its autonomy How I decide how much an AI feature does on its own, and six principles that keep people in control. Read the essay →
This portfolio, made with Claude Code
I refreshed this portfolio in collaboration with Claude. The design work in it is mine; here’s how the collaboration split.
I directedAI didI caught
Case studies My designs, research, numbers and the story for each project Drafted the structure and built infographics from my files Every claim checked against my source. When two sets of Merlin numbers disagreed, I chose the real ones and updated everything to match.
Walkthrough videos The flows to show and what each persona does Rebuilt the screens from my Figma designs and rendered them at 60 fps Pacing. Merlin felt rushed, so I had it slowed; TIP I kept as it was.
Live prototypes One prototype per persona, light mode only, nothing squished Built PurchaseIn’s three prototypes, and rebuilt my Storyboard prototype from its Figma Make source Colleague names inside the prototypes, replaced with placeholders
Figma cleanup One header, aligned to the content, on every frame for every persona Applied it across the PurchaseIn file Margins that didn’t line up, and a header that moved when the drawer opened
Privacy No real names or handles anywhere Blurred names in screenshots and research notes Names hiding in places that are easy to miss, like comment threads and sample data
Home page A UX-centered “wow” that still works for a 6-second skim Built four working directions to compare side by side Which ones worked. I combined two of them.
“Courtney is also fearless about diving into new techniques and technologies. Whether she is exploring emerging AI tools or finding new ways to leverage existing systems, she approaches learning with curiosity and quickly brings those insights into her work and into the team’s culture.”
Chris Lo, design manager and Courtney’s direct manager at LinkedIn
My rules for working with AI
- 01No invented factsIf a number or quote wasn’t in my material, it doesn’t go in. Inferences get flagged for me to confirm.
- 02I make the callsAI explores options fast. I choose the direction, and I say no when something is off.
- 03Check everythingEvery screen gets looked at, on desktop and phone, before it ships.
- 04Privacy firstColleagues’ names and data get blurred or replaced, even in places nobody would look.